Charles Vanchieri
Known for building and leading successful teams, managing complex projects, developing strategic customer relationships, and creating a work environment that focuses on collaboration, ownership, and support.
Contact MeAbout Me
Introduction
A results-oriented, culture-driven manager with over a decade of experience managing teams, customers, and building productive, lasting relationships, with a strong focus on driving customer satisfaction. I thrive in dynamic environments, fostering positive, collaborative, efficient work relationships and cultures. I excel at optimizing operations for efficiency, empowering employees to take ownership, producing ongoing customer satisfaction, and achieving growth through strategic planning.
experience
experience
experience
Skills
Management
Leadership
Strategic Thinking
Time Management
Communication
Adaptability
Empathy
Feedback
Problem Solving
Technology
Trello
Notion
Jira
Figma
Slack
Salesforce
Data Science
Python
GitHub
MySQL
PostgresSQL
APIs
Machine Learning
Docker
Bash
Qualifications
Cybersecurity: Certificate
LinkedIn, OnlineUnderstanding the cybersecurity frameworks and standards.
Gen AI Prompting: Certificate
Coursera Google, OnlineGenerating effective AI prompts, proper techniques, custom AI agents, data analysis, and presentations.
Gen AI Introduction & Applications: Certificate
Coursera IBM, OnlineGenerative artificial intelligence (AI) fundamentals, text, image, code, speech, video and data augmentation.
Project Management: Professional Certificate
Coursera Google, OnlineProject Management foundations, initiation, planning, execution, agile & waterfall methodologies, real world applications.
Data Science & Computer Science
Bloom Institute of Technology, OnlinePython, data analysis, engineering, modeling, machine learning, and computer science.
Business Administration
University of Riverside, CA USACentered around employee behavior, motivation, negotiations, team development, strategic change, competitive environments, corporate strategy alliances, and strategic implementations.
Business Operations
University of Riverside, CA USAThe efficient integration of information and processes across suppliers and vendors, manufacturers and distributors.
B.S. Environmental Science
University of Redlands, CA USABachelor of Science in Environmental Science with a focus in Sustainable Architecture and Development.
Team Leader & Customer Success Manager
ZunkzLead a remote team of 9, overseeing networking, marketing, strategy, analysis, support, and product developments, ensuring optimal resource allocation, strategic planning, and fostering a positive work environment. Successfully implemented multiple customer support processes and channels, improving member communications by significantly reducing team response times. Orchestrated the delivery of 5 new product releases on time and within budget, resulting in a significant increase in member engagement. Directed the development and launch of a new, interactive website and interactive rewards program, drastically increasing community satisfaction. Manage the project's financials, including treasury, budgets, and payroll, ensuring timely payments, detailed account tracking, and maximizing resource efficiency. Strategized and implemented online social campaigns, increasing the project's public interest and engagement prior to specific product releases.
Community Relations Manager
CyberPunks2088Oversaw the development and growth of an artist's project through social media campaigns and online hosted events. Organized and managed the online community through Discord and X to provide ongoing customer support and engagement.
HealthEgo
Founder & Project ManagerSpearheaded the creation, development, and release of a health & fitness social media app, targeting health & fitness influencers and those interested in a health focused supportive community. Managed multiple teams of outsourced developers through multiple product releases, ensuring on-time and on-budget delivery. Successfully launched iOS and Android apps, expanding the platform's reach and accessibility. Navigated complex challenges posed by unreliable development groups, demonstrating problem-solving and conflict resolution skills.
Private Executive Health Coaching
Health CoachDeveloped individualized health & wellness plans for high level VC executives and their family, promoting preventative health and wellness strategies. Organized, managed, and tracked client's progress using daily check-ins, scheduled surveys, and weekly in-person consultations, ensuring personalized attention and achieving tangible results for clients. Practiced information security and data privacy with the use of NDAs and reporting with data classification methods.
Operations Manager Manager
GreatLyfeOptimized team workflow and resource allocation, delivering two major product releases ahead of schedule and exceeding performance targets. Established and enforced strategic project planning and tracking systems, ensuring on-time, on-budget delivery of key milestones and driving operational efficiency. Implemented Agile methodologies to streamline operational workflows, optimize resource utilization, and empower team ownership, resulting in significant cost reductions and improved project delivery timelines. Developed and presented a compelling business case to secure initial angel investment, demonstrating strategic resource acquisition and financial planning capabilities.
Personal Training Department Manager
EquinoxManaged a department of 3 managers and 45 personal trainers, overseeing schedules, budgets, training, and performance, ensuring consistent quality and exceptional service delivery. Successfully implemented new employee training programs that increased employee and client satisfaction, leading to a substantial increase in employee and client retention. Managed multiple concurrent projects to optimize department operations, reducing costs and streamlining processes. Conducted weekly team meetings to set goals, review performance, and provide coaching and support, fostering a culture of continuous improvement, ownership, and team growth. Developed and implemented a new hiring process that reduced time-to-hire, optimizing the hiring process and ensuring the team's effectiveness. Provided regular project status reports and department analysis to corporate management stakeholders, ensuring transparency and accountability throughout the organization.
Expertise
Areas of ExpertiseManagement
Leadership
Strategy
Communications
Empathy
Feedback
Portfolio
Recent Work
Crypto & the blockchain Consulting
I educate individuals on crypto & the blockchain, teach them the correct processes to participate efficiently,
and how to properly keep their assets safe.
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Zunkz Website & Rewards Program
Designed and released a new interactive members website with a unique interactive loyalty rewards program.
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HealthEgo App
Spearheaded the creation, design, development, and release of a health & fitness social media app.
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Text Image Art Generator
A Python program that allows a user to generate an image out of text.
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Crypto APIs
Using Python and get Requests to connect with crypto APIs.
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Crypto Predictions
Making crypto predictions from 1 year of compiled data.
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